GDPR

This Privacy Policy outlines how we collect, process, store, and safeguard your personal information when you use our website or services, including account registration, order placement, and customer support interactions.

We are committed to maintaining transparency and protecting your data through responsible data management practices.

1. Types of Personal Information Collected

When you interact with our website, we may collect:

• Identification details (such as your name)

• Contact information (email address, telephone number, billing and shipping address)

• Purchase and payment information

• Technical details (IP address, browser type, operating system, device data)

• Website interaction data (pages viewed, browsing behavior)

• Records of communications with our support team

2. Purpose of Data Collection

We use your personal information for the following purposes:

• To process and deliver your orders

• To manage payments and transaction records

• To respond to inquiries and provide customer assistance

• To enhance website functionality and performance

• To send important service-related updates

• To send promotional information where you have provided consent

• To detect and prevent fraud or misuse

3. Disclosure of Information

Your personal information may be shared with carefully selected third parties when necessary to operate our business, including:

• Payment processors

• Shipping and delivery partners

• IT and hosting providers

All third parties are required to maintain confidentiality and process data only for agreed service purposes.

4. Data Retention

Personal information is retained only for as long as required to fulfill business, contractual, or legal obligations.
When no longer necessary, data will be securely deleted or anonymized.

5. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of certain information

• Object to specific processing activities

• Withdraw consent where processing is based on consent

Requests can be submitted through our customer support channels.

6. Cookies and Tracking

We use cookies and similar tools to support essential website functions, remember preferences, analyze usage patterns, and improve overall service quality.

You may manage cookie settings through your browser at any time.

7. Security Measures

We implement reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, alteration, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy periodically.
Any revisions will be published on this page with the updated effective date.

9. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us through the contact details provided on our website.

Address: 2485 DEW DROP INN LN, TALLAHASSEE, FL 32305, US
Customer Service Phone: +1 (352) 724-6096
Customer Service Email: support@elvonero.com
Online Service Hours: Monday–Friday, 9:00–12:30 & 14:00–18:00 (CET)